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General Inquiries
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Troubleshooting
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How to Contact OneForma Support
How to Navigate Picture Submission Delays
How to Resolve Over-the-Phone (OTP) Verification Issues
How to Resolve Payment Disputes
How to Troubleshoot Payment Issues
How To Troubleshoot Project Audio Issues
How To Understand Picture Rejection Due to Full Categories
I Can’t Find Jobs I’ve Applied To
I Have a Question About a Specific Project
I Have a UHRS-Specific Question
I Haven’t Received a Response From My Support Request
I Need Help Understanding Payment Dates
I’m Having Issues Accessing Web Apps and Desk
I’ve Been Approved For a Project, But No One Has Contacted Me
My Account Has Been Flagged for Suspicious Behavior. What Do I Do?
What If I Haven’t Received Training on My Approved Project?
What To Do About Sudden Application Rejections
What To Do If It It’s Been a While and Your Application is Still Pending
What To Do If You Still Haven’t Been Paid