OneForma by Centific


How to Navigate Picture Submission Delays

Sometimes, pictures you submit to your OneForma projects can remain pending for quite some time. This guide will explain why that is and what you can do about it.

The Review Process for Pictures

At OneForma, every picture submitted by our users undergoes manual review by our Project Managers. This helps us ensure that each submission meets the project’s requirements and quality standards.

Due to the manual nature of the review process, it can sometimes take a significant amount of time before your pictures can be reviewed. This delay is often due to the high volume of submissions that our Project Managers need to work through.

What You Can Do

We understand that waiting for your pictures to be reviewed can be a bit frustrating. Just trust that our Project Managers are diligently working their way through their queues and giving each submission—including yours—the attention it deserves.

Need More Help?

We at OneForma support are always happy to help. If you still have any comments, questions, or concerns, reach out to us through our Contact Us form and we’ll get back to you as soon as possible.