OneForma by Centific


I've Been Approved For a Project, But No One Has Contacted Me

Being approved for a project on OneForma is an exciting step, but sometimes there might be a delay in communication from the project team. This article will guide you through the process of what to do if you should ever find yourself in this situation.

Immediate Steps After Project Approval

First things first, check your email. Upon approval for a project, you’ll receive a welcome email. This email contains essential information about the project, including the contact information of the project team. If you haven’t been contacted by the project team after your approval, we recommend reaching out to them directly using that contact information.

Tips to Ensure Effective Communication

Communication is key to a successful experience on OneForma. If you haven’t heard from the project team after being approved, take the initiative to reach out using the contact details provided in your welcome email.

Regularly check your email, including the spam or junk folder, to ensure you don’t miss any important project-related messages.

If you have any questions or need clarification about a project, don’t hesitate to initiate contact with the project team.

Need More Help?

We at OneForma support are always happy to help. If you still have any comments, questions, or concerns, reach out to us via our Contact Form and we’ll get back to you as soon as possible.

Please note that for some long-term projects, the project team will contact you when each new batch of tasks is issued. Please keep an eye on your inbox!