Every now and then, you might have questions about something or otherwise need help from OneForma support. Knowing the right way to reach out can help you ensure a smoother and more efficient resolution. Here’s what you need to know.

How to Contact Support

Reach out to us through our Contact Us form, your primary channel for all support-related communications. In that email, be sure to include the following information:

• Context: Explain the nature of your issue or the question you have. Providing more context helps us better understand and address your needs more accurately.
• OneForma ID: Provide your unique OneForma ID to help us quickly locate your account and pick up any relevant details.
• Registered Email Address: Let us know what email address you used to register with OneForma so we can pull up your account.

What Happens Next?

After you’ve sent your request, our support team will review the information you provided and respond as quickly as we can. We strive to provide clear, helpful, and timely assistance, but it can take a moment. Please be patient while we work to get you the help you need.