Where to find invoice and payment guidance
Open the Payment Quick Guide, review your invoice controls, and use the approved support route for payment questions.
Use Earnings to review the payment guidance and invoice information connected to your account. The live Payment Quick Guide is the best place to check current timing and process details.
Open the Payment Quick Guide
- Sign in to your OneForma account.
- Select Earnings.
- Select Advanced actions.
- Select Payment Quick Guide.
- Scroll inside the guide, then close it when you have finished.
Review your invoice area
The current Earnings page includes To Confirm, Payment Tracking, and Disputes tabs. Use the invoice search and status controls to find the relevant record. An empty state appears when no invoices are available for the current view.
Ask for payment help
Use the Payment Support form. Include the project name, invoice reference, payment status, and the date shown in Earnings. Do not send bank credentials, passwords, or one-time codes.
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