Help Center

What To Do If You Still Haven’t Been Paid If you have questions regarding outstanding payments for projects you've worked on, we're here to help. But first, we’ll need you to reach out to Payment Support form with the following information: What project… I Need Help Understanding Payment Dates Here's what you need to know about getting paid: When Do You Get Paid? All OneFormers get paid between the 10th and 20th day of each month. So, keep an eye on your preferred… How To Troubleshoot Payment Issues Having trouble receiving your payment? Let's figure out what might be going wrong and how to fix it. Common Issues Inactive Payoneer Account If your Payoneer account isn't active, we can't send money to… How Do I Understand And Submit The Correct Tax Form? Navigating tax requirements can be challenging, especially when working with international platforms like OneForma. For us to ensure compliance and smoothly process your payments, it’s important that you submit the right tax form. Here’s… How Do I Unlink A Payoneer Account? If you need to unlink your current Payoneer account for OneForma to update your payment details or switch to a new account, follow these simple steps. Steps To Unlink Your Payoneer Account Send us… My Payoneer Account Is Under Review. What Do I Do? If your Payoneer account linked to OneForma is under review, there are a few steps you can take while you wait. It’s important to work closely with Payoneer to resolve any issues with your… I Want To Switch From Payoneer To PayPal If you’d prefer to use PayPal instead of Payoneer for receiving payments from OneForma, here’s what you’ll need to know. Understand PayPal’s Limitations Be aware that PayPal has a yearly limit of $300 for… How To Resolve Payment Disputes (Legacy Projects) At OneForma, we understand that payment disputes can be concerning. Whether it’s an issue with payment amounts, payment methods, or processing errors, we’re here to help. This guide covers the detailed steps necessary to…