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How to Troubleshoot Login Issues
Having trouble logging in? Don’t worry. If you’re facing difficulties logging into your OneForma account, like the “your username or password is incorrect” error, then you’ve come to the right place.
Step 1: Verify your email address.
Check to see whether the email address you’re using to log in is the same one you registered with. It’s easy to mix up email addresses, especially if you have more than one.
Step 2: Reset your password.
If your email is correct but you’re still facing issues logging in, it’s probably a password problem. Click on the “Forgot your password?” link on the login page and follow the instructions to reset your password. You’ll typically receive an email within a few minutes, which will include the link to create a new password.
Need More Help?
OneForma Support is here to help! If this article hasn’t given you the answers you’re looking for, try reaching out to us here. We’ll get back to you as soon as possible.