Full-time

Salesforce Marketing Consultant

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CareersSalesforce Marketing Consultant

Serbia (remote)
Ongoing
Based upon experience

Careers

We are looking for a Salesforce Marketing Consultant based in Serbia to join our team full-time.

Your role and responsibilities:

Full-lifecycle implementations and/or implementing integrated solutions including other SFMC ecosystem technologies, cloud-based marketing solutions, integration services, and data modeling.
Provide service excellence by identifying key client business issues, determining client needs by supplementing the standard assessment techniques and tools with innovative approaches, evaluating, and validating analysis and developing recommendations for the client in the context of the overall engagement.
Work with clients to help define use cases and prioritize based on business value and scope.
Facilitate strategic conversations with clients to define and document business and technical requirements based on prioritized use cases.
Perform gap analysis outlining client gaps in technology, resources, and institutional knowledge necessary to deliver and execute a successful channel rollout.
Work with cross-functional teams to clearly link functional scope back to business value.

Clearly define the value for our clients associated with delivering against capabilities and requirements.
Work with customer(s) as well as internal teams to clearly define and document project scope, requirements and integration points as they relate to solution implementation.
Develop key content and assets for project workshops for functional and scope priority alignment.
Develop business requirement documentation and project deliverables.
Maintain working knowledge of end-to-end solution, with the ability to identify, document, communicate, and mitigate risks and issues as project progresses.
Collaborate with onshore and offshore teammates.
Support technical and functional testing of the implemented solution like SIT and UAT.
Identify partnership opportunities and capitalizes on “add-on” sales opportunities across projects.

Required technical and professional expertise:

Four-Year Bachelor’s Degree, MBA preferred.
4+ years hands-on platform experience on Salesforce Marketing Cloud, Pardot and/or other SFMC ecosystem platforms (i.e. Audience Studio, DMP, Datorama, Interaction Studio, etc.) and fluent in articulating Salesforce Marketing Cloud product capabilities to both business and technical audiences.
SFMC Email Specialist, Consultant, or Admin Certification or willingness to complete.
Proven project management experience supporting end-to-end marketing technology projects; implementing integrated solutions including other SFMC ecosystem technologies, cloud-based marketing solutions, integration services, and data modeling.
Prior experience in a client-facing strategic role (i.e., consulting, agency) ideally within the digital marketing space.
Knowledge of Agile and various methodologies, frameworks, organization structures, disciplines, and documentation.
Functional understanding of marketing databases and/or implementation of marketing automation.
Experience with performing gap analysis outlining client gaps in technology, resources, and institutional knowledge necessary to deliver and execute a successful channel rollout.
Proven ability to understand the impact of technical changes, and, to articulate high level technical solutions to address business problems.
Excellent problem-solving skills with a demonstrated ability to identify issues, resolve them quickly and know when to rely on internal resources to assist.
Strong verbal, presentation and written communication skills as well as strong conflict resolution and negotiation skills.
Ability to manage in an environment of ambiguity with diverse stakeholders.
Ability to travel 30%, on average, based on the work you do and the clients and industries/sectors you serve.
Limited immigration sponsorship may be available.

What we offer:

Attractive remuneration package.
Flexible working options.
Private Health Care insurance.
Growth opportunities.
Work in well-established multinational company.
Remote / Hybrid work setup.

Preferred technical and professional expertise:

Project Management: Azure DevOps and/or Jira, Confluence.
Desire to complete additional Salesforce certifications.
Functional knowledge of Salesforce Sales and Service Clouds, as well as other Salesforce solutions including Interaction Studio, CDP, and Datorama.
Experience with other marketing technologies and analytics tools (i.e. Adobe, Oracle, Sprinklr, Google, etc.)
Experience with Pardot platform and MarTech stack.

About Centific

Centific is a global digital technology services company with solutions across various industries. Led by a people-first, intelligence-driven approach, Centific enables experiences that help brands thrive in a sustainable and meaningful way, working to create long-term value and loyal customers for our clients – now and in the future. With clarity of vision, technological expertise, and operational excellence, Centific is the partner of choice for those who want to run smarter – and those who want to change the race.

Our diverse team of over 3,800 people works to deliver on the promise of technology and human-centricity every day. Are you ready to start solving today’s industry-specific challenges with tomorrow’s cognitive technology? Lets talk.

Your Authentic Self at Centific

Centific is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Centific is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

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